The Collineige Service
'Our holiday with Collineige was quite simply first class. From the advice and assistance on booking to the warm greeting at the airport and seamless transfer to the beautiful chalet where the fridge had been filled and the fire was warm and welcoming, our holiday could not have started better. We enjoyed chatting with the team who could not have been more helpful with restaurant suggestions, activities and all round advice. Guiding from Jean-Marie was a brilliant experience and added so much to the holiday. The Collineige team really do make your holiday extra special - huge thanks.' LS Jan '16
At Collineige we offer you superlative service, world class cuisine and complete flexibility. We are committed to providing a memorable holiday that will meet if not exceed your expectations. Our staff in Chamonix are either locals or devoted Francophiles which means that we can open all the right doors for you and ensure that you enjoy the many pleasures of the real France.
You will find that our team offers a highly personal and dependable service. During your holiday with us there will be no time wasted walking to the ski pass office or negotiating for a guide or instructor. Collineige will make all these arrangements for you before and during your holiday. This makes all the difference when time is tight on a corporate break for example, or when the logistics of organising a family holiday seem overwhelming.
We are big on home comforts, we want you to feel pampered and taken care of whilst you are with us in Chamonix. Attention to detail is all that it takes, like the luxury range of L'Occitane toiletries that awaits you in the bathroom, the roaring log fire that welcomes you when you return from the slopes, the fluffy white towels and the crisp cotton bed sheets that cocoon you at night. We will make sure that your chalet is a perfect retreat.
For those staying in our catered chalets we will take care of you from the moment we meet you at the airport until we bid you farewell at the end of your stay. Be it a romantic getaway or a family reunion, a holiday with friends or a work conference, we can tailor the property and the service to suit you. We can arrange an après ski massage in your chalet, direct you to the right doctor should the need arise or find you the perfect child minder. Or if you would like to try something different like skidooing or husky dog rides just let us know! And quite apart from all this we will of course take you to the slopes each morning and then return you late afternoon back to the chalet, where you can sink into a cosy fireside chair and enjoy some tea and homemade cakes. Bliss!
For the more independent traveller we also offer serviced accommodation at Chalet Tissourds. Chalet Scierie, Mazot les Tines, Stephen's Mazot, Brigitte's Mazot and the Val d'Arve apartments. For certain off-peak weeks we can offer this options at our other chalets too.
Collineige is large enough to offer a range of properties, yet small enough to give a truly personal, flexible and friendly service. In the words of two recent clients -
'I have been skiing for over 25 years and this was one of the best experiences ever and easily the best European one. The company felt more like family than a supplier and nothing was too much trouble. Our day out with Jean Marie was beyond brilliant!'
'The beds and bedsheets are worthy of what you would get at the Grand Hyatt. But it's the service I appreciated the most. I forgot the trunk cover of my rental car, and Collineige kindly accepted to mail it back to Avis, preventing me from getting penalty charges. It's not every time I get this kind of quality for a one week rental. No negative surprise. Next time I go to Chamonix I will definitely go back to the same place' NF June 16